FERQUORINA Returns Policy

At FERQUORINA, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it in accordance with the guidelines outlined below.

Return Eligibility

To qualify for a return, please ensure that:

• The item is unused and in the same condition that you received it.
• It is returned in the original packaging.
• The return request is made within 30 days of delivery date.

Non-returnable Items

Unfortunately, we cannot accept returns for:

• Personalized or custom-made items.
• Gift cards and downloadable software products.
• Items purchased on sale or clearance.

Return Process

• Contact our customer service team at [email protected] to initiate a return.
• We will provide you with a return authorization number and return instructions.
• Ship the item back to us using a trackable shipping method.

Refunds

Once your return is received and inspected, we will process your refund. The refund will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item, please follow the return process and place a new order for the item you wish to receive.

Contact Us

If you have any questions about our returns policy, please reach out to our support team at [email protected] or call us at +1 (555) 123-4567.